Returns & Exchanges
At Black Buffalo, we stand by the quality of our premium apparel and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We strive to ensure your fit is perfect, providing a seamless process to get you back into the gear you love.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all Black Buffalo tags are intact, and include the provided packing slip.
Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing